| The following address is no
longer used: 890 Washington
Street
Santa Clara, CA 95050
Please do NOT send any items to the above address. If you need to
mail or send anything, then please read instructions at bottom Regarding
Mailings or Delivery of items.
If you need to have web design or network design meetings (including
Business Wireless installations), please contact Sales to schedule an
appointment and location.
AstraGate is proud to be, what we believe, the
first company in the USA, and possibly the first in the world to have
achieved true Virtual Office usage. Because of the very nature of
the business, we no longer have the need for a physical centralized
location. We have shed the old fashioned requirement that
everything needs to be in one place or a physical central head quarters
must exist. Every new person is trained, and is able to make use of
their Virtual Office (telecommute). This is achieved by having all
our computers, servers, data, robots, etc. within the very same
collocation facilities that we provide services out of, and coupling
that with the same broadband or dedicated communication services we
provide. This one achievement by itself has given us a significant
cost advantage, and has actually made things more efficient.
If you are interested in tremendously reducing your costs, and
establishing geographical protection of your data by having duplicated
data in multiple locations, and having the continued ease of doing
business as usual with colleagues, then ask us for a consultation.
Sales Address and Information:
AstraGate, Inc.
AstraGate Sales
P.O. Box 2543
Santa Clara, CA 95055-2543
408-985-4579
sales@astragate.net
Sales office hours:
Monday to Friday, 9 AM to 6 PM, PDT
Saturday to Sunday, 10 AM to 6 PM, PDT
Voice messages are checked on regular intervals by Support after Sales office hours.
Billing/Accounting Information:
AstraGate, Inc.
AstraGate Billing
P.O. Box 2543
Santa Clara, CA 95055-2543
billing@astragate.net
If you do not have email or Internet access, please call our Sales numbers.
Support Information:
support@astragate.net
If you need to communicate with Support, and you do not have email or Internet access,
please call our Sales numbers.
Collocation Customers, please call the private numbers that have
been given to you for immediate support. If you do not have any of the private
numbers given to you, please call Sales immediately.
Support is 24 hours a day, and every day.
Note that support listens to Sales voice messages on regular intervals after Sales office
hours.
Network or System Administration Information:
AstraGate, Inc.
AstraGate Net-Admin
P.O. Box 2543
Santa Clara, CA 95055-2543
admin@astragate.net
Net-Admin is only available for communication with email or mail. Sales can assist
with any immediate communication to Net-Admin.
Net-Admin is 24 hours a day, and every day.
Regarding Mailing or Delivery of items.
The following address was only used for sales meeting
and meetings with customers, and it is no longer used:890 Washington
Street
Santa Clara, CA 95050
(Do NOT sending anything to the above address)
Please do NOT send any items to the above address. Any server, or equipment
should be sent directly to the collocation facility you are collocating in. Please
contact Sales for proper address of your facility.
Any miscellaneous mailings should be sent to the P.O. Box of Sales shown
above.
Please do NOT require signatures when sending items, since persons getting mail are
not authorized to sign, and post office lines are too long to wait through,
and your mailing could get returned before an authorized person can be
sent to the post office. If you want proof of delivery, then you
need to purchase Delivery Confirmation from the post office, and that
does not require a signature, but provides proof of delivery.
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